SHIPPING AND RETURNS
We are growing very fast. Due to the move to a new distribution center, your order may be delayed by 1-5 days. Sorry for the inconvenience! We do our best to deliver everything as quickly as possible.
Standard shipping costs €4.95. The delivery time is indicated per product on the product page. On average, the delivery time is 3-5 working days, but some items have a longer delivery time. You will receive an email with a track & trace code, so you can keep an eye on exactly when your order will be delivered!
Insured shipping is €6.95 and with this your entire order is insured against loss, theft and damage until the moment of delivery to the customer. If the package is lost by DHL/PostNL, you will be reimbursed the full costs or new shipment.
Pre-order Note! Are you ordering a Pre-order item? Then this is the delivery time of your entire order. Would you like to receive the other items sooner? Then place two separate orders.
You can always return your order to us. This must be done within 30 days of receipt.
ATTENTION! When entering your order number, you must omit the first number (2). Otherwise you will not be able to login.
You can register your return and purchase a shipping label via the link below: https://www.montareturns.com/50fbaa39-0448-4c11-bfc0-871556e2c111
When entering your order number, you must omit the first number (2).
The costs of return are borne by the buyer and will not be reimbursed by us.
All items returned must be in the same condition as when they were received. This means, original packaging, tag attached to the item and no signs of use.
When your return has been received in good order, the purchase amount will be refunded to your account within 14 working days. Caution! 14 business days is about 3 weeks. (Weekend, public holidays are not working days)
ATTENTION! Bikinis, headgear, hair clips and jewelry cannot be returned to us for hygiene reasons.
We always reserve our right to refuse returns if they do not meet the return conditions.